Odyssey Mechanical, LLC
Review Summary
- Positive: Responsive, professional technicians (Nathan, Tyler, Matt, Austin, Quintin, David, Jimmy, Jason), thorough explanations, good communication, reasonable prices, timely appointments, and positive experiences with the owner (Kevin).
- Negative: Poor quality work (backwards installation, tight pipe wrapping), inconsistent communication (out-of-hours fee confusion), and unreliable phone representatives.

Reviews
View All on Google4.9
(531 reviews)
John Sosnowski
Odyssey was very responsive in addressing a critical situation. Sent two technicians within an hour of my call. Nathan and Tyler were very professional and explained their work clearly. We have been very satisfied with Odyssey, both in their regular maintenance of our HVAC system and their responsiveness when service is needed. Great company! Highly recommend.
Sarah Barth
November 9, 2024
Installed part of unit backwards, resulting in drip pan completely rusting out and needing to be replaced within one year, pipes in attic wrapped too tightly when installed resulting in condensation dripping onto attic floor, had to have them come out multiple times to fix the same issue, representatives who answer the phone donβt know anything, technician came out one weekend to respond to a service call with no out of hours fee but the next weekend when the same issue comes back the technician says there is an out of hours fee attached and did not indicate as such until 15 minutes before the scheduled appointment. Technician did wind up coming at no extra charge and apologized for the miscommunication. But ultimately I do not trust the quality of their work or their care for their customers.
gianna fine
Matt the technician was very knowledgable and kind! I appreciate his dedication along with his patience to tackle the issue my unit was experiencing. Kevin, the owner, is also a delight to work with. 10/10 would recommend working with this crew!
lucia blum
My realtor was there for the inspection. They showed up in a timely manner and completed the inspection with well documented photos and estimates for recommended work I canβt comment on work done since it was only an inspection. That remains to be determined. But prices reasonable and quick appointment set up.
Daniel Robinson
Another amazing experience from this organization. Matt answered my call after my in-laws unit went out. He was very thorough and took time to make sure they were comfortable. Thank you, Matt!
Joshua Lentz
Great job, guys. Had an urgent issue, and Austin and Quintin worked hard to squeeze our house in to their day. Polite, clean, with thorough explanations. Would recommend.
Christina Hubble
We had an outstanding experience with the Odyssey Mechanical team. From the start they fully explained the issue, options to resolve and worked around our holiday schedule. I cannot recommend them enough if you need a new air conditioner. Very professional and thorough job by all team members.
Tracel Wilt
The team at Odyssey Mechanical is A+! We needed a new HVAC system so received offers from 3 companies. Odyssey was prompt with replies and answering all my questions. They were competitively priced for the type of system we wanted. David, Jimmy, Jason, and the whole team were friendly and knowledgeable. I would recommend them to anyone that asks.